Office Policies & Mission

 

 

At Wood Dental, our top priority is taking care of you; therefore, we strive for excellence each day. We believe in the importance of patient education and ensure that you are thoroughly informed by taking the time necessary to listen to your individual concerns and desires.

Dr. Wood and his skilled team specialize in delivering the highest standard of dental care for patients of all ages, including children and adults. We offer a full range of services and flexible office hours for your convenience. Together, we can develop a true partnership with one common goal – to help you achieve and maintain a beautiful, healthy smile.

"The bitterness of poor quality remains long after the sweetness of low price is forgotten" – anonymous

Time Commitment

We do our best trying to accommodate your individual needs and provide you with timely and efficient services. We work very hard to stay on schedule so as to minimize your waiting time in our office. A scheduled appointment is a commitment of time between the doctor and the patient. We reserve that time just for you. When an appointment is missed or canceled, that time is lost. We make every effort to honor all time commitments, and we expect you to extend the same courtesy to us. Please, make every effort to keep that commitment. If you cannot keep your scheduled appointment, a minimum 24-hour advanced cancelation notice will allow us to schedule another patient in need of treatment.

Insurance

While we participate with many major dental insurance plans, different insurance companies vary greatly in the type of coverage available. Patients are responsible for deductibles, co-payments and remaining balances. We cannot guarantee the insurance benefit as estimated. Therefore, the estimate provided by the insurance is to be considered a guideline until the final payment is received. If you have any questions regarding your insurance, please get your information, including an ID card and the claim form ready and call our highly experienced office manager or your insurance company. Or bring it with you on your first visit. We are always happy to assist you in maximizing your dental insurance benefits.

Financial Considerations

We expect you to take care of your financial responsibility on the day of the visit. For your convenience, we accept cash, personal checks and credit cards (MasterCard, Visa, American Express and Discover cards). Low- or no-interest treatment financing plans are also available through various sources. See our Links page to apply online or call the office for more information.

Emergency Care

In case of emergency, we'll do our best to see you immediately. If the problem arises when the office is closed, an appropriate answering system (716-868-8860) will forward your message to the doctor who will be in touch with you as promptly as possible.

Mission

We will glorify God by being a faithful steward of all that He has entrusted to us. We will honor His kingdom by striving to demonstrate the principles Jesus taught and be reflected in the service we provide.